As Senior Manager, Client Strategy & Value Creation at realworld one, you will play a key role in delivering transformative value to clients within life sciences through cutting-edge XR solutions.
Working closely with Champions and Project Managers across client Operations, Commercial, and Service teams, you will identify core challenges, support the co-creation of XR-driven strategies to address them, and lead their operational execution and adoption to deliver tangible value.
Senior Manager, Client Strategy & Value Creation
Munich
Full-time
Permanent employee
Position Summary
Responsibilities
- Own day-to-day relationships with key client stakeholders, including Champions and Project Managers, to drive alignment, satisfaction, and solution adoption.
- Support the co-creation of transformative client strategies by aligning business priorities with XR-driven innovation to solve complex operational, commercial, and service challenges.
- Collaborate with cross-functional teams — including solution design and production — to support the customization and development of XR projects in line with client needs.
- Lead implementation initiatives by aligning internal and client teams, managing onboarding, training, and rollout to ensure sustained value creation.
- Monitor performance and collect client feedback to identify risks, surface new opportunities, and contribute actionable insights to the broader solution and account strategy.
Qualifications
- Advanced degree, preferably an MBA or a master’s degree in a relevant field.
- 2+ years of post-graduate work experience, with a proven track record of professional achievement and impact.
- Experience working in the consulting industry, preferably at a tier-one consulting firm.
- Strong analytical and strategic thinking skills, with experience overseeing projects and driving them to successful completion.
- Experience in the life sciences sector, particularly in Pharmaceuticals or Life Sciences Instruments/Tools, is a strong plus; familiarity with operations or service operations is also highly beneficial.
- A growth-oriented mindset with a strong drive for continuous learning and improvement.
About us
We improve human execution to deliver measureable high-impact performance gains. Customers include several major, well-known companies such as Agilent, Beckman Coulter, Cytiva, GEA Group, Lonza, Sartorius, SKAN or ZEISS.